Privacy Policy

At www.soulfuloverseashk.com,

we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or purchase eBooks from our online store.

1 Information We Collect

We collect different types of personal data when you interact with our website, including:

Personal Identification Information:

Name, email address, billing address, shipping address, phone number, payment details.

Technical Data:

IP address, browser type, device type, and access times.

Order Information:

Information related to eBooks you purchase, such as order details and delivery preferences.

2 How We Use Your Information

The information we collect is used for:

Order Processing:

To process and deliver your purchases.

Customer Support:

To assist you with inquiries, refunds, or technical support.

Communication:

To send you order confirmations, updates, newsletters, and promotional offers (if you’ve opted in).

Website Improvement:

To monitor website performance and enhance your shopping experience.

3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Remember your preferences and shopping cart.
Analyze site traffic and trends.
Deliver personalized content or advertisements.
You can adjust your cookie preferences through your browser settings.

4 Data Sharing and Disclosure

We respect your privacy and will not sell, trade, or share your personal data with third parties except in the following circumstances:

Service Providers:

We may share your information with trusted third parties to fulfill orders, process payments, and improve our services (e.g., payment gateways, shipping companies).

Legal Compliance:

If required by law or to protect our rights, we may disclose your data in response to legal processes.

5 Third-Party Links

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the content or privacy practices of these sites.

6 Data Security

We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as fully secure.

7 Your Rights

You have the right to:

Access the personal data we hold about you.
Request the correction or deletion of inaccurate data.
Withdraw consent for data processing at any time.
To exercise these rights, please contact us at [contact email].